The campsite La Garenne applies sanitary measures according to the recommendations of authorities. Thoses measures complement the general sales conditions, to offer you quiet holidays in the counrtyside.
> Cancellation by the customer
If a cancellation insurance has been taken by the customer, the camping La Garenne repays the entire amount.
- The customer cannot come because of a lockdown.
- The customer cannot come because of travel restrictions.
- The customer cannot come because of a quarantine.
> Postponement of stay
If there is no cancellation insurance, we propose to our customers the postponement of stay :
- For an equivalant stay, with no extra costs.
- For a credit note valid for 18 months (according to our disponibilities).
Other personnal problems related to Covid 19 :
- You are sick and you are not allowed to leave your home.
- You are in quarantine.
- A relative or a person close to you is sick or passes away.
Those situations do not warrant a free refund.